Privacy Policy

Last Updated: June 1, 2026

Upland Plumbers (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://uplandplumbers.info/ or contact us for plumbing services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our Site.

1. Information We Collect

1.1 Information You Provide Directly

When you contact us through our website contact form, call us, or schedule a service appointment, we may collect:

Your full name
Email address
Phone number
Service address and property details
Message content and service requests

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information, including:

IP address and browser type
Pages visited and time spent on the Site
Referring website addresses
Device type and operating system

This information is collected using cookies and similar tracking technologies. You may disable cookies through your browser settings, though some features of the Site may not function properly as a result.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide customer support
To schedule, confirm, and complete plumbing service appointments
To send service reminders, follow-up communications, and invoices
To improve our website, services, and customer experience
To send occasional promotional communications (you may opt out at any time)
To comply with applicable legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

With trusted service providers who assist us in operating the Site or delivering services (e.g., scheduling software, payment processors), who are contractually bound to protect your information
When required by law, court order, or other legal process
To protect the rights, safety, and property of Upland Plumbers, our customers, or the public

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by applicable law. When your information is no longer needed, we will securely delete or anonymize it.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (California Residents)

As a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including:

The right to know what personal information we collect, use, or disclose about you
The right to request deletion of your personal information
The right to opt out of the sale of your personal information (note: we do not sell personal information)
The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us at info@uplandplumbers.com or call 1-800-905-7115.

7. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it promptly.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised effective date. Your continued use of our Site after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Upland Plumbers
Phone: 1-800-905-7115
Email: info@uplandplumbers.com
Website: https://uplandplumbers.info/

Contact Us!